A satisfaction survey by British Travel Magazine Which? Travel shows the UK Airlines rank low in passenger satisfaction. When it comes to Shorthaul flight Swiss received the highest satisfaction vote followed by Irish Airline Aer Lingus with Air Malta ranking 3rd. UK Airline Thomas Cook came in at the bottom of the list at no 18.
When it comes to longhaul flights Air New Zealand topped the survey. Top of the UK carriers was Virgin Atlantic which came in at no 6, British Airways at no 11, First Choice at no 11 and Thomas Cook at no 15.
The airline with the lowest long haul rating was South African Airways.